QUESTION ABOUT YOUR ORDER?
Send an email to info@jeffnippard.com and please allow 3-5 business days for a reply.
MONEY BACK INFORMATION
We review your request and respond via email, and if approved, a credit will be issued within 30 days. Contact the card-issuing bank for details.
Refund Policy
We want you to be happy with your purchase! Here's how our refund process works:
Refund Window:
You may request a full refund within 14 days of purchase, or 14 days from the delivery date if you pre-ordered a program.
Program Swap Option:
Not the right fit? Within 30 days of receiving a program, you're welcome to exchange it for a different one (of equal value) instead of receiving a refund.
If you have any questions or need assistance, feel free to contact our support team at info@jeffnippard.com
STILL NEED HELP?
If you have any feedback or questions about our website or our service in general, please send us a message by completing our enquiry form.