We review your request and respond via email, and if approved, a credit will be issued within 30 days. Contact the card-issuing bank for details.

We want you to be happy with your purchase! Here's how our refund process works:

• Refund Window:
  You may request a full refund within 14 days of purchase, or 14 days from the delivery date if you pre-ordered a program.
  
  
• Program Swap Option:
  Not the right fit? Within 30 days of receiving a program, you're welcome to exchange it for a different one (of equal value) instead of receiving a refund.
  
  

If you have any questions or need assistance, feel free to contact our support team at info@jeffnippard.com